Q. Is Red Jellyfish Internet service available in my area?

A. Most likely. We have over 2,500 access numbers nationwide.

Q. Do I really save 6,000 square feet of rainforest a year?

A. Yes. For every year you use our service we'll make an annual donation to The Nature Conservancy in the amount necessary to save 6,000 square feet of rainforest! To learn more about the rainforest you are helping to save you can click here.  

Q. Is Red Jellyfish Internet available for Macintosh?

A. Yes, you can easily configure your Mac to use our service.  Simply call technical support at (866) 732-8408 
to get set up.

Q. Is signing up difficult?

A. No. It is fast and easy.  Simply follow this link to begin.

Q. Does Red Jellyfish offer DSL

A. No, unfortunately, we do not offer DSL at this time.

Q. How do I get my e-mail?  

A. You have two choices:

1) You can use our web based interface. This is quick and easy, and allows you to check from anywhere and you get an impressive 100MB of storage per e-mail address.

2)  You can use e-mail programs on your computer such as Outlook. With this you can only check your mail from that computer, but you can store a very large number of messages.   

Q. How can I pay for this service?

A. We will set it up to bill your credit card or checking account monthly. 

Q. Can I still use AOL instant messenger?

A. Yes! You can still use AOL Instant Messenger.

Q. Can I still use chat rooms from other services?

A. Yes! You can still use most of those services for free. 

Q. Does Red Jellyfish Internet charge for premium support like Earthlink and other companies?

A. No!  You'll get the best tech support around and we'll never charge you a dime more!  We usually have a live technician answer by the third ring, and you don't have to go through any complicated phone mazes or stay on hold for ages.

Q. Does Red Jellyfish Internet offer unlimited hours?

A. Yes, our service is considered unlimited for normal consumer use (non-business).  This means that you can be online up to 10% above the total average of all accounts, which constitutes unlimited coverage for the overwhelming majority of users. This system allows for a very high amount of surfing time while protecting us from abuse.

Q. Some companies (like AOL and MSN) sell my information to other companies. Will Red Jellyfish Internet do this?

A. No. We are serious about keeping your information private and operate our entire business to ensure that your information is never shared with anyone.

Q. Do I get any web hosting space with my account?

A. Yes, every account comes with 10 MB of web space. 

Q. This service is great! What more can I do?

A. The best thing you can do is to tell your friends about us. Collectively we can save a lot of rainforest, and leave a livable planet for the next generations. Click here to tell a friend about our service with our convenient tell a friend form!

You can also check out our beautiful nature posters. It's another great way to help the environment!

Get started now!