Q: How much of my bill will be donated to environmental groups, and who will receive the money?

A: We donate 8% of our total proceeds from the long distance service to the environmental organizations listed below. You get to choose which of these group you'd like to benefit when signing up.

The Jane Goodall Institute's mission is to conserve primate habitat,  increase awareness of the related issues, expand non-invasive research programs on chimpanzees and other primates, and to promote activities that ensure the well-being of chimpanzees and other animals.

The Nature Conservancy's mission is to preserve the plants, animals and natural communities that represent the diversity of life on Earth by protecting the lands and waters they need to survive.

The Circle of Life Foundation Founded by environmental activist and author, Julia Butterfly Hill, is a gateway to activism, providing tools, resources, referrals and information to help people take conscious action in the world.

The Solar Living Institute promotes sustainability through their world famous Solar Living Center, sustainability workshops, and the annual Solfest event.

Pesticide Action Network campaigns to eliminate poisonous pesticides and advance safer, ecologically sound, organic alternatives. They promote healthier, more effective pest management and agriculture through education, media, demonstrations of alternatives, and advocacy.

Wildlife Conservation Network (WCN) is the first conservation organization to focus on funding, supporting and developing the next generation of "conservation entrepreneurs" - independent, innovative conservationists who are creating and implementing new strategies for saving endangered wildlife and habitats around the world.

Q: How much does is cost? 

A: All interstate calls within the continental US are billed at a flat rate of 7 cents per minute, rounded to the nearest six second interval.  Our basic service fee is only $4.95 per month, and there are no minimum usage requirements. In-state calls are regulated, and vary by state.  For rates check here.  You will receive a free calling card as well, with a flat rate of 15 cents per minute for interstate calls within the continental United States.  

For our International rates click here.  For our International calling card  rates and codes click here

In addition, any time you tell a friend about our program and they sign up, we'll thank you by crediting $25.00 worth of calls to your phone bill. There is no limit to how many credits you can earn. It's a great way to save money, and the Earth!

A: Working Assets is an excellent company, but we have several key differences:

1)    We donate almost 3 times as much per call!  

2)    All of our donations go to helping environmental groups.  

3)   Working Assets polls its customers and allocates funds based on the popularity of certain groups.  We let you choose which of our excellent non-profit partners you want our donations to support. 

4)   We round domestic calls to the nearest 6 seconds; they round to the nearest minute.  If you made a call lasting 1 minute and 1 second with Working Assets, you would be billed for two full minutes. With Red Jellyfish, you’d be billed for only 1 minute and 6 seconds, saving you money! 

5)   We keep your information private.  Working Assets sells your personal information, which could create more junk mail, telemarketer calls, etc. 

6)   We do not charge an access fee for making International calls.  Working Assets charges $2.95 per month for their International Plan.

7)   There is no additional fee for our 100% recycled plastic phone cards, which have a great flat rate of 15 cents per minute for domestic calls.  Working Assets charges an extra $1 per month for this privilege, and charges 25 cents per minute.

8)   We distribute our donations on a quarterly basis. Working Assets keeps the money for up to one year before distributing it.

Q: How will I be billed for my Red Jellyfish Long Distance service?

A: You will receive a clear and detailed monthly statement from Red Jellyfish that is printed on recycled paper. For your convenience, you can also use your credit card or debit card through our simple and paperless E-bill program. Information on how to setup e-bill will be included in the welcome letter you will receive after you set up your account.

Q: Is there any cost involved to switch to Red Jellyfish Long Distance?

A: No!  In fact, if your current phone company charges a switching fee, we'll pay it!  

Q: Does Red Jellyfish provide 24-hour customer service? 

A: We have live customer service representatives available from 8am-9pm, Eastern Standard Time, and we can be reached at 1-800-466-1550. After 9pm, a customer service representative is on call to assist you with any network problems. 

Outside of business hours your message will be forwarded through our paging system to the representative on call and they will contact you within 30 minutes of your message. You will often receive a call faster this way than if you were on hold with most companies! We strive to make your life simple, and pride ourselves in providing the highest quality customer service in the business.

Q: How long will it take me to switch to Red Jellyfish? 

A: The signup itself is a snap and the processing time is normally 2 to 4 business days. While your current long distance provider should discontinue service, it's a good idea to call them and let them know you're canceling after you've received your welcome package from Red Jellyfish. If you have concerns or questions during this time, please call our Service Center at 1-800-466-1550.

Q: Do I need to dial an access code to benefit from Red Jellyfish's low rates? 

A: No. Once our service is connected you just dial your phone normally. No extra numbers are needed! 

If you have any other questions please e-mail us at: editor@redjellyfish.com

There is so much to gain, and nothing to lose!  We guarantee your satisfaction.
Click here to apply for service!